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Employers’ new legal duties on workplace harassment prevention

Workplace harassment prevention is now a legal priority for UK businesses with the introduction of the Worker Protection (Amendment of Equality Act 2010) Act 2023. Coming into force in October 2024, this Act mandates employers to take all reasonable steps to safeguard staff from harassment especially sexual harassment or face serious consequences.

This new legislation transforms how UK employers must manage workplace behavior, setting higher expectations for employee protection and reshaping internal policy standards.

Understanding the Law: A Shift Toward Workplace Harassment Prevention

The Worker Protection (Amendment of Equality Act 2010) Act 2023 significantly updates the original Equality Act 2010. The focus is on workplace harassment prevention, holding employers responsible for proactively addressing conduct that may breach employee dignity or create a hostile environment.

Key Takeaways:

  • Applies to all UK businesses, regardless of size

  • Employers must take reasonable steps to prevent harassment

  • Covers both internal (employee-to-employee) and third-party harassment (from clients, customers, etc.)

  • Failure to comply can lead to employment tribunal claims and reputational damage

For reference, you can view the full legislative update on the GOV.UK website.

Legal Responsibilities: Strengthening Workplace Harassment Prevention

The new law makes workplace harassment prevention a proactive duty rather than a reactive one. Employers can no longer wait for formal complaints before taking action. This includes:

  • Developing and enforcing anti-harassment policies

  • Conducting regular staff training

  • Monitoring customer and client behavior in high-risk sectors like hospitality and retail

Small businesses may find this transition challenging, but failure to implement these practices can result in financial penalties, legal costs, and brand damage.

Policy Changes That Support Workplace Harassment Prevention

UK businesses should begin with an HR policy audit to meet their duties under the new law. Recommended steps include:

  1. Review and update all policies related to conduct, equality, and dignity at work.

  2. Address third-party harassment explicitly in workplace policies.

  3. Ban NDAs (non-disclosure agreements) that prevent victims from speaking out, aligning with the Employment Rights Bill.

For guidance, the Equality and Human Rights Commission (EHRC) offers compliance advice and best practices.

Training and Culture: Building a Workplace Harassment Prevention Mindset

To comply with workplace harassment prevention standards, businesses must invest in continuous employee education. This includes:

  • Training sessions on identifying, reporting, and addressing harassment

  • Specialized guidance for team leads and HR on sensitive incident management

  • Creating anonymous or confidential reporting channels for employees

A robust reporting system shows staff that concerns will be handled seriously and without retaliation.

Compliance Challenges in Workplace Harassment Prevention

Smaller companies may struggle with the financial and operational impact of these new demands. Sectors like hospitality, retail, and entertainment where third-party interactions are frequent face added complexity.

Additionally, there are concerns around:

  • Monitoring employee and customer conversations

  • Balancing privacy with legal duties

  • Staying updated with evolving legal interpretations

The ACAS website (acas.org.uk) offers free resources to help employers implement compliant practices affordably.

Benefits of Strong Workplace Harassment Prevention Policies

Despite these challenges, embracing workplace harassment prevention brings measurable benefits:

  • Improved employee retention and morale

  • Increased productivity from a safer, more inclusive culture

  • Attraction of top talent, especially in sectors prioritizing diversity and inclusion

  • Enhanced corporate reputation with stakeholders, customers, and investors

Companies that act early will also avoid the high costs of litigation and tribunal awards.


Alignment with the Employment Rights Bill

The Worker Protection Act is part of a broader legislative shift. The Employment Rights Bill, expected to be fully rolled out by 2027, includes:

  • Banning exploitative zero-hours contracts

  • Enhanced union representation and rights

  • Additional protections for gig economy and striking workers

Employers should follow updates on GOV.UK’s employment law section to stay prepared.

Next Steps: Implementing Workplace Harassment Prevention Policies

To meet the standards of workplace harassment prevention, UK businesses should act immediately by:

  1. Auditing current HR and conduct policies for legal alignment

  2. Training all staff with updated, legally informed content

  3. Creating or updating reporting channels to support a speak-up culture

  4. Reviewing contracts and eliminating restrictive NDAs

  5. Documenting and tracking compliance efforts

Final Thoughts: Embracing Workplace Harassment Prevention Proactively

The Worker Protection (Amendment of Equality Act 2010) Act 2023 marks a critical turning point for UK workplace law. For employers, success lies not in minimal compliance but in cultural transformation through workplace harassment prevention.

Taking early, meaningful action will reduce legal risks, empower employees, and position your business as a leader in ethical practices. Don’t wait until October 2024 build your framework now and stay ahead of the curve.

For more information on employment compliance and HR strategies, visit our Gig Worker Rights: Legal Changes and Business Adaptation.

Adithya Salgadu
Adithya Salgadu
Hello there! I'm Online Media & PR Strategist at BusinessFits | Passionate Journalist, Blogger, and SEO Specialist

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